I think there's a lot to be said for trusting your gut. When you're reading through a therapist's website, ask yourself whether you like the sound of them. Do their values resonate with you? Do you feel reassured by their experience and qualifications? Can you imagine talking to them about the things that matter to you?

And please, ask questions! About my qualifications, my experience, how I work, or anything else that might help you feel more comfortable.

Sometimes you can tick all the boxes and it still doesn't feel quite right. That's okay too. I'd much rather help you find someone who's a better fit than have you feel you need to stick with me.

First of all, thank you for getting in touch. I know that sending that first message can sometimes take a bit of courage.

I'll aim to get back to you within two working days, and we'll find a time for your free 30-minute introductory call. After we've spoken, I'll give you a little space to think things over before checking in to see how you're feeling about working together.

If you'd like to go ahead (I'll be quietly jumping for joy!) I'll send over my therapy agreement and privacy policy. Nothing too scary, just the important bits about how we'll work together, what you can expect from me and how I'll look after your information. Then we'll arrange our first session.

We might talk about what's brought you to therapy, what you'd like to get from it, or whether you've had therapy before. If you have, I'd love to know what worked for you and what perhaps didn't.

Not necessarily. I see clients both weekly and fortnightly, and I've seen both work really well.

I know life is busy, money doesn't grow on trees and sometimes even finding an hour for yourself can feel like a challenge.

We'll talk about what works for you and what kind of support might be helpful. Sometimes meeting weekly makes more sense, particularly if things are feeling tough. Other times, fortnightly sessions may give you a little more breathing room.

It really is up to you.

I've worked with people for six or eight sessions, fourteen sessions and much longer.

We can discuss in our introductory call if you have a number of sessions in mind and throughout our work together we’ll check in regularly about how things are going. I'll always share my thoughts and professional guidance but be led by you.

All three. You're welcome to join me in my therapy rooms in Chelmsford, or we can meet by phone or video from wherever feels right for you.

Life happens. People get poorly, plans change.

If you let me know at least 48 hours before our session, there's no charge. I'll also do my best to find another time for us to meet that week, if you'd prefer to rearrange rather than miss a session.

If you cancel with less than 48 hours' notice, the full session fee will apply. I know that can feel frustrating, but it helps me keep my practice running and protect the time I've reserved for you.

If something comes up, please just get in touch as soon as you can

What you tell me is treated with care and confidentiality. There are a few important exceptions, usually involving safety, safeguarding or legal obligations. However, I'll explain those clearly before we start working together.